After-Sales Service Survey

After sales service survey

Customer specifications

Customer name*

Mobile*

E-mail

City of residence

Gender

Age

Motorcycle specifications

product type

Product Name

Year of purchase

Authorized dealer / repair shop information

Province

City

Authorized dealership / repair shop

Service date

questionnaire

Why is your motorcycle accepted in the dealership?

Did the person in charge of accepting all the defects you mentioned write down?

How satisfied are you with the time it took you to accept your motorcycle?

According to the description of the receptionist, how satisfied are you with the time it took for your motorcycle to be accepted?

How satisfied are you with the repair and delivery of the motorcycle?

Were all the problems you mentioned at the time of admission resolved at the time of delivery?

How satisfied are you with the quality of service and repairs?

Was a piece needed to repair the motorcycle?

How satisfied are you with the timely delivery of the part by the agency?

What is your satisfaction with the attitude of the staff in providing services?

How satisfied are you with the explanations of the person in charge at the end of the work regarding the work done and the replaced parts?

Were you presented with an invoice?

Did you pay for service or replacement parts?

How satisfied are you with the way periodic services are provided?

How satisfied are you with the ease of access to the agencies of this company?

In general, how satisfied are you with this agency?

Given the experience of using the services of this repair shop, do you recommend using it to your friends?

Express your suggestions and criticisms regarding the performance of this agency or after-sales service network.

پشتیبانی : 45208 - 021

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پست الکترونیک:

فروشگاه قطعات یدکی:

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QMS0315201023

QMS0315201023-1B

QMS0315201023-1A

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