satisfaction-survey-of-authorized-repair-shops-of-the-company

Satisfaction survey of authorized repair shops of the company

Repairman specifications

first name and last name*

Mobile*

E-mail

education

Age

Gender

Authorized repair shop information

State*

City

Authorized repair shop code

questionnaire

In general, how satisfied are you with the cooperation in the field of after-sales service with the company?

How satisfied are you with the spare parts ordering mechanisms?

How satisfied are you with how you order and supply emergency parts?

How satisfied are you with the price of spare parts offered to the market?

How often do you receive the required spare parts after the request?

What is your satisfaction with the speed of the company in sending parts (request time until delivery of parts)?

How satisfied are you with the quality level of spare parts provided by the company?

How satisfied is the accuracy of the warranty section?

How satisfied is the amount of information provided by the company regarding the terms and conditions of parts and services warranty?

How long will the results usually be notified to you after the heat is sent?

How satisfied are you with the speed of operation in checking the hot parts of the warranty?

Will you be informed of the reasons for not accepting the heat?

To what extent do you think these reasons are in line with the standard?

How satisfied are you with the delivery of hot parts?

What is the satisfaction with the mechanism of holding training courses (informing, inviting, registering for training courses)?

How satisfied are you with the quality of the training courses held for the agency staff?

How satisfied are you with the training courses held for the agency staff?

How satisfied are you with the conditions and location of the training courses?

How satisfied are you with the speed of the finances in handling the agency's financial statements?

What is the accuracy and transparency of finance in handling invoices?

How do you see the desirability of repair parts rates set by the company?

What is the desirability of repair rates set by the company?

How satisfied is the activity of the agencies in order to promote the agency?

How satisfied are you with the ease of communication with managers and related officials?

How satisfied are you with your grievance redressal mechanism?

How satisfied are you with the way the company's staff supervises the representation at the dealership?

Is there a computer system to communicate with the company?

How useful and effective do you consider the computer system in the dealership?

To what extent does the information in the computer system meet your needs for after-sales service?

How satisfied are you with the attitude of the company's officials and managers?

If you receive an offer with similar conditions from other companies, to what extent do you want to continue cooperating with the current company?

suggestions

پشتیبانی : 02186122100

دفتر مرکزی:

کد پستی:

تلفن:

فکس:

پست الکترونیک:

فروشگاه قطعات یدکی:

کد پستی:

تلفن:

خدمات پس از فروش :

تلفن:

QMS0315201023

QMS0315201023-1B

QMS0315201023-1A

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